The Palace of the Lost City
Theatrical bushveld architecture at full scale, suited to landmark stays and safari-adjacent itineraries.
Our assessment
In Sun City, Johannesburg, and Cape Town, The Palace of the Lost City presents itself as theatrical bushveld architecture at full scale. What follows is our assessment of the accommodation, the front-of-house service, the food and beverage programme, and the day-to-day practicalities.
The property is built around valley of waves access, bushveld setting and palace architecture, and on those terms it serves landmark stays and safari-adjacent itineraries better than any competing address nearby. Guests looking for something else will find the fit imperfect.
Before booking, note that architecturally the most ambitious resort building on the continent. This is the detail most often missed, and the one that most often shapes how a guest remembers the property.
Atmosphere: Theatrical bushveld architecture at full scale
Ideal for landmark stays and safari-adjacent itineraries
Key features
- Valley of Waves access
- Bushveld setting
- Palace architecture
House rules and check-in
- Age requirement
- The minimum age for check-in is 21. Photo identification issued by a government is required from each adult in the party.
- Arrival and departure
- Rooms are released from 15:00 and must be vacated by 11:00. Extensions depend on occupancy and cannot be guaranteed in advance.
- Incidental deposit
- The property takes a card hold or cash deposit at arrival against incidentals. It is refunded or released once the account settles.
- Smoking and animals
- All guest rooms are non-smoking. Assistance animals are welcomed; any other animal policy must be confirmed directly with the hotel.
Common questions
Can I cancel my reservation?
Cancellation terms are set by the property and vary by rate. Flexible rates usually allow free cancellation up to 24 to 72 hours before arrival; prepaid rates typically do not.
What fees are added to the rate?
Many properties in this region add a nightly resort or facility fee on top of the room rate. Always confirm the all-in total before booking.
What accessibility provision is there?
Accessible rooms are available, but layouts vary considerably. Contact the property directly to confirm the specific configuration and the route from parking to your floor.